Conatct us for your personal quote today

We'd love to help you create something truly special. Whether you're looking for a personalised keepsake or would like to discuss your vision with us, please get in touch. We're here to work with you and make the process as smooth and meaningful as possible. Contact us today for a quote or to arrange a time that suits you.

Click social link or fill out the form below.

Message us, we will be more than happy to go through what ideas you have in mind.
Please details as much information of what keepsake and memorabilia you would like to arrange, and we will email you to start the discussions of having a beautiful treasurable product made to encapsulate all the special moments and memories.
We are here to help.

Frequently Asked Questions

Find answers to common questions about our products and services.

  • Returns & Cancellations Policy

    Due to the deeply personal and irreplaceable nature of memorial keepsakes, we are unable to offer returns or refunds once the creation process has commenced. When your keepsake enters production, your loved one’s remains are permanently encapsulated within the chosen memorial piece and cannot be removed from the preservation materials.

    For this reason, refunds cannot be issued once your keepsake is in progress. If you have any concerns or need to cancel your order before creation begins, please contact us as soon as possible via email so we can assist you with care and understanding.

  • All arrangements are made after a discussion with us regarding your wishes for you special keepsake or memorabilia, We will discuss your items of interest as well as your inclusions followed with a quote and confirming the arrangements before we send you an invoice, Once your payment has been received successfully this gives us the reassurances that all the booking confirmation details are correct.

    please email clientcare@inlovingmemorykeepsakes.com.au or reach out to us through one of our social media platforms. We're here to discuss everything with you.

  • No, We only offer our services within Australia.

  • If you have confirmed an order with us, we will email you throughout the creation process each step of the way.

    Once your order has been through our Quality assurance process, we will carefully pack your order and it will be posted to you via AusPost, you'll receive a tracking number via email. You can use this number to track your package on our website or the AusPost site.

  • We accept all major credit cards, Afterpay, and other secure payment methods available, we will send you a payment link once we have confirmed your wishes via email or messages through our socials.