Inclusion postage kit
Details
Send your inclusions with confidence 🤍🕊️
I’ve created an Inclusion Postal Kit to make sending your precious inclusion to me as simple and secure as possible.
YOUR KIT INCLUDES:
• Tracked delivery to you
• Secure plastic screw-top vial for your precious inclusion
• Instruction card with your client form on the reverse
• Padded return envelope to safely send everything back to me
• Prepaid tracked return label
Please only purchase ONE kit per order
Even if you are ordering multiple pieces, you only need one postal kit per order.
If you are sending inclusions for multiple pieces, I can provide additional vials in the same kit.
No profit is made on these kits
The kit is simply provided to make the process easier and more convenient for you.
Important information about your prepaid return label
Your prepaid return label has a “post by” date of 7 days from the date it is created.
If your label expires before you are ready to send your inclusion, please contact me and I can issue a new label for you by email.
Please don't worry if you need a little longer — just let me know. 🤍
Materials + Care
Your precious memorabila I make with love and care will require you to send us a small amount of your loved ones remains of your choice via Aus Post, shortly after you place your order, you will receive an email with a package label to print, we recommend you see your local Australia Post Office to help you package your precious loved ones remains as safely as possible.
I will communicate with your through the stages of the process of when your precious keepsake remains arrive through the process and to the final stages of making your they arrive home safely.
Your keepsake will be safely and securely packaged in a beautiful box and carefully packaged within soft biodegradable protective foam. These form pieces can safely be washed away with water.
I am always here to support you if you ever need any assistance with your jewellery. I provide ongoing support for the life of your jewellery and a free compliment care package including care instructions and polishing cloth to keep your precious jewellery shiny.
Shipping + Returns
Returns & Cancellations Policy
Due to the deeply personal and irreplaceable nature of memorial keepsakes, we are unable to offer returns or refunds once the creation process has commenced. When your keepsake enters production, your loved one's remains are permanently encapsulated within the chosen memorial piece and cannot be removed from the preservation materials.
For this reason, refunds cannot be issued once your keepsake is in progress. If you have any concerns or need to cancel your order before creation begins, please contact us as soon as possible via email so we can assist you with care and understanding.
How to order
To make an order, fill out our contact form with the products and details of your arrangement request and we will email you a quote and any additional information we make need to start a booking.